At LILIA COMFORTPOSTURE LLC, we are committed to ensuring our customers are satisfied with the women’s dresses they purchase. If you wish to return or request a refund after receiving your item, please follow our policy:
- Return Conditions
Time Limit: You have 30 days from the date you receive the item to request a return.
Item Condition: The returned dress must be unworn, unwashed, in its original condition, and with all tags and packaging.
- Refund Process
Please contact our customer service team, providing your order number and the reason for the return. You can contact us by email or phone, and our customer service staff will assist you with the return process.
After confirming your return request, you will receive a Return Authorization Number (RMA). Please be sure to include this number when returning the item.
Address: 625 CLEAR LAKE TER, ROSWELL, GA 30076
- Return Shipping Costs
Return shipping costs are usually borne by the customer unless there is a quality issue with the item or the wrong item was sent. We recommend using a trackable shipping method to ensure we can track your return during transit. 4. Refund Processing Time
Once we receive and inspect your returned goods, your refund request will be processed within 3-5 business days. The refund will be returned to the original payment method you used.
If you have any questions about our return and refund policy, please feel free to contact customer service. We are happy to assist you.